This Shipping Policy applies to all orders placed through secret-wealth.com and delivered to customers in the United Kingdom.
We aim to provide a clear, reliable, and transparent shipping experience for our UK customers.
We offer free standard shipping on all orders shipped to the United Kingdom.
No additional handling or processing fees are charged at checkout.
Order processing time: 1–2 business days
Estimated delivery time: 3–7 business days after dispatch
Order cut-off time: 12:00 PM (GMT)
Depending on product availability, orders may be shipped from:
Our EU fulfilment partners, or
Other international warehouses
Delivery times are estimates and may vary due to courier delays, customs processing, public holidays, or other factors outside our control.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
If you need to change your delivery address, please contact us within 24 hours of placing your order.
Once an order has been dispatched, address changes are no longer possible.
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation is no longer possible.
However, you may still be eligible to return the item in accordance with our Refund Policy.
If your order is significantly delayed or arrives damaged, please contact us as soon as possible:
Email: support@secret-wealth.com
For damaged deliveries, please include clear photos of the packaging and item so we can assist you promptly.
Your statutory rights under UK consumer protection law remain unaffected.
Customer support is provided from The Netherlands, with English-language assistance for UK customers.
Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM GMT
Email:
support@secret-wealth.com
We aim to respond within 24 business hours.
This online store is operated by:
Secret Wealth
Ms.ait.sales
Company Registration Number: 99263211
VAT Number: NL868908733B01
Business Address:
Kinkerstraat 297
1053 ET, Noord-Holland
Amsterdam, The Netherlands
Phone: +31 6 86478837
For information about returns, please refer to our Refund Policy.
